Name |
Larbi H. |
Alter |
41 - 45 Jahre |
Reisedatum |
Dezember 2007 |
Reiseart |
Badeurlaub |
Weiterempfehlung |
nein
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Bewertung |
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Hotel
„
When we arrived we had to wait for 4 hours. We received the wrong room and finally could be transferred to another room the next day. The last day we had to check out at 12.00 hours while our flight was at 00.40 hours in the night. We had on paper 10 nights but received only 9 nights. We had to pay 85 Euro for a half day extra.
Zustand des Hotels | Allg. Sauberkeit der einz. Bereiche | Familienfreundlichkeit | Behindertengerecht | Atmosphäre im Hotel |
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Zimmer
„
The room was smaller that we expected. Even after transfer to another room. It is a pitty that they wait to offer you something only after complaints.
Sauberkeit des Zimmers | Zimmergröße | Zimmerausstattung | Bad / Dusche / WC |
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Service
„
The service was disappointing. Nobody could help or answer a question. The only answer was if you have complaints please send it to your travel agent. They were not interested to have you back as a guest.
Service | Kompetenz & Fremdsprachenkenntnisse des Personals | Check-In Abfertigung / Freundlichkeit des Empfangs | Umgang mit Reklamationen |
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Gastronomie
„
The food was maybe ok for the russian guests but for us to mass. It is a pitty that they look at all the gusts the same way.
Vielfalt der Speisen & Getränke | Geschmack/Qualität der Speisen & Getränke | Atmosphäre & Einrichtung im Hotelrestaurant und Bar | Sauberkeit im Restaurant und am Tisch |
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Lage & Umgebung
„
The area was close to the center. You could walk for 30 minutes.
Einkaufsmöglichkeiten in Umgebung | Verkehrsanbindung und Ausflugsmöglichkeiten | Restaurants & Bars in der Nähe | Sonstige Freizeitmöglichkeiten | Entfernung zum Strand |
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Sport & Unterhaltung
„
It was to cold no pool was heated. We could not make use of the pool
Qualität des Strandes | Zustand und Qualität des Pools | Kinderbetreuung oder Spielplatz | Wellness-Bereich |
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Gesamteindruck
„
The hotel is not bad buit because of the bad service and no interest to have you back we would not return.
Preis-/Leistungsverhältnis |
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