Reef

Nyali Beach, Kenianische Küste, Kenia (Karte anzeigen)
83% Empfehlungen
3.8
70 Bewertungen
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The Reef Hotel Nyali Mombasa is the worst hotel ever!

Vorschaubild
Name anitah
Alter 26 - 30 Jahre
Reisedatum August 2009
Reiseart Badeurlaub
Weiterempfehlung nein
Bewertung
1.9

Hotel

The worst hotel I have ever seen in my life,and I wonder why it is called a hotel in the first place! I wonder who is giving positive comments on this hotel! We were suppose to stay there for 3 weeks but we manage to stay ony two days.The hotel is written 3 stars but its more of 1 star as a 3 star hotel. It has over 80% residential occupancy so I guess is not meant for European standards.The reception smells Cats urine, the rooms full of cobwebs and spiders,the hotel and hotel rooms seems not to be renovated for a very long time, baby pool fand pools full of hair and the water changed colour, the table clothes are no longer white and in fact, they have plastic table mats for lunch....If you risk going their,you should be ready for 3 days cancellation when you want to leave the hotel, because we experienced it as we could not stand it anymore,of all it wasn't our fault...It was tooooooooooooooooo dirty! I guess there are no room cleaners in that hotel...If you've ever been there, try another hotel in Kenya for comparison. For holiday, The Reef Hotel Nyali is the worst place you can ever go...
Zustand des HotelsAllg. Sauberkeit der einz. BereicheFamilienfreundlichkeitBehindertengerechtAtmosphäre im Hotel
1
1
1
2
1

Zimmer

¨The pool is dirty. Baby pool is full of hair. Kids club also very dirty and dangerous for children. The TV are in the room but they are nit usable due to network problem, you will just see rice on it. The balcon is seems unrenovated, with dirty sight outside...
Sauberkeit des ZimmersZimmergrößeZimmerausstattungBad / Dusche / WC
1
2
2
1

Service

ServiceKompetenz & Fremdsprachenkenntnisse des PersonalsCheck-In Abfertigung / Freundlichkeit des EmpfangsUmgang mit Reklamationen
2
2
2
1

Gastronomie

Vielfalt der Speisen & GetränkeGeschmack/Qualität der Speisen & GetränkeAtmosphäre & Einrichtung im Hotelrestaurant und BarSauberkeit im Restaurant und am Tisch
2
1
2
1

Lage & Umgebung

Einkaufsmöglichkeiten in UmgebungVerkehrsanbindung und AusflugsmöglichkeitenRestaurants & Bars in der NäheSonstige FreizeitmöglichkeitenEntfernung zum StrandEntfernung zum Skilift
4
4
4
2
4
1

Sport & Unterhaltung

FreizeitangebotQualität des StrandesZustand und Qualität des PoolsKinderbetreuung oder SpielplatzWellness-Bereich
2
2
1
2
1

Gesamteindruck

The worst hotel I have ever seen in my life,and I wonder why it is called a hotel in the first place! I wonder who is giving positive comments on this hotel! We were suppose to stay there for 3 weeks but we manage to stay ony two days.The hotel is written 3 stars but its more of 1 star as a 3 star hotel. It has over 80% residential occupancy so I guess is not meant for European standards.The reception smells Cats urine, the rooms full of cobwebs and spiders,the hotel and hotel rooms seems not to be renovated for a very long time, baby pool fand pools full of hair and the water changed colour, the table clothes are no longer white and in fact, they have plastic table mats for lunch....If you risk going their,you should be ready for 3 days cancellation when you want to leave the hotel, because we experienced it as we could not stand it anymore,of all it wasn't our fault...It was tooooooooooooooooo dirty! I guess there are no room cleaners in that hotel...If you've ever been there, try another hotel in Kenya for comparison. For holiday, The Reef Hotel Nyali is the worst place you can ever go...
Preis-/Leistungsverhältnis
2

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